Delivery: Your order will be sent via CourierPost. We offer free urban shipping for orders over $30, and free rural shipping for orders over $40. Otherwise, shipping is $4.95 for urban addresses within New Zealand, and $7.95 for rural addresses within New Zealand. Your parcel should arrive within 5 days after you receive your order completion email. We’ll pack your order using repurposed cardboard boxes and paper, gummed paper tape and paper labels (no bubble wrap or courier bags!).
Return and refund policy: If you change your mind you can send back sealed, original condition products within 7 days for a full refund less initial shipping. Please send an email to firstname.lastname@example.org to arrange.